A glimpse of some posts and thoughts. It will refresh our memory about some events and also help us rethink on some issues in HR and IR. All this work in 2011. Click on links to read full posts.
The union has established a medical trust. The approach is
that they should be self reliant to the extent possible. It has also persuaded
management of Thermax to extend financial support to at least three students,
workers’ children, studying in USA and Germany.
Thermax Union has
participated in several major cost reduction studies and projects. It was
interesting to note that they always ask for ‘facts first’ before talking of
solutions. They talk the language of RFT, TPM, Kaizen [on an average each
workman has done 30 Kaizen projects] etc. They claim that they have saved over
18 crores in inventory and have improved productivity several times. And they
talk about it with ‘facts and figures.’
I spoke to one of them who stood close to me. “This struggle
is very long drawn, you must have suffered,” I said to initiate conversation.
“We used to work twelve hours every day. Yes they paid us overtime, but it was
paid only on basic wage and they kept it very low. The allowances were high” he
said. Another joined the conversation, “They employ contract labour. They must
be employing ten contract workers for every permanent worker. They don’t pay
any attention to our grievances. It does not matter now whether the Press runs
or closes down, but things must change.”
The predominant experience with cooperation in our society
consists of having a group of people work together in order to defeat another
group of people. The group may be a basketball team, a company, or, in its most
dangerous incarnation, an entire country. While some activities featuring a
blend of intra-group cooperation and intergroup competition, such as sports, are
widely acclaimed precisely on the basis of promoting teamwork, the most salient
lesson they actually teach is that the ultimate reason to cooperate is to
defeat a common enemy. Such a message is mixed at best and exceedingly damaging
at worst.
Wikipedia mentions
the rules and regulations for the ‘Singapore Girl’ of Singapore Airlines, here
are some: [Picture courtesy Wikipedia] [Quote]
- The airline requires stewardesses and
stewards to colour their hair black or dark brown. The airline does not
allow for stewardesses or stewards to use highlights. Acceptable
shades of hair colours are black or dark brown. Stewardesses with long
hair are to coil their hair into buns or French Twists. Stewards
are to sport short hair above their collar lines and sideburns no longer
than the ear lobes. Fringes (bangs) of Stewards do not
touch eyebrows.
The Singapore Girl
marketing concept has been criticized as being sexist - apart from the
inaccuracy of the term "Girl", the concept has been accused of being
a stereotype of Asian women as being desirable and subservient to white males.[Unquote]
The first of these
night classes started with a trek to the roof of the YMCA building and a
question. Participants were asked to look at the sky and to tell the instructor
what they saw that aroused their curiosity. The amateur astronomer jotted down
a series of items that were of interest to the group. On returning to the
classroom, he used this "curriculum" in a relaxed, straightforward
way, avoiding the didacticism that had initially alienated class members from a
subject in which they had a deep interest. At the end of the session, he
invited them to his home for the next class where they could view the stars
from the comfort of his private observatory. By the second meeting the group
membership had mushroomed from a dozen into eighteen.
Knowles had found
the model of an effective teacher for his institution and for his own
developing image of what an adult educator and adult education ought to be.
The real threat that managers feel, with a union at the door
step, is of losing ability to influence their employees. If the processes are
created around reaching employees then the need for unions may be obviated to
some extent, at least in a small set up. My experience is that many
organisations begin the exercise of 'reaching out' to employees
after receiving a letter from union.
There is an interesting duel which is going on for decades –
it is between the Employers and the Judiciary. The unscrupulous employers are
giving narrow interpretation to provisions of labour legislation and the
judiciary is reacting with expanding its scope!
This way of introducing coaching essentially creates a
situation in which a [prospective] coachee makes a choice of coaching; it does
not come as a result of HR’s initiative. It also does not come as a result of a
mechanical procedure which says ‘arrange coaching inputs for all those who have
been promoted or are likely to be promoted.’ Essentially it recognises that
coaching will succeed where the need is felt and where the manager makes a
choice voluntarily.
Vivek